Support hero illustration
Support Hub

SUPPORT HUB.

Technical diagnostics, maintenance protocols, and direct support for your RiderCare kinetic systems.

Search
Popular:

KNOWLEDGE BASE

VIEW ALL

SAFETY PROTOCOLS

Critical guidelines for maintaining structural integrity and sanitation efficacy.

ACCESS FILES

REFILLING & FLUIDS

Proper maintenance of ceramic coating reservoirs and sanitization fluid levels.

ACCESS FILES

TROUBLESHOOTING

Diagnostic steps for error codes, mechanical faults, and power interruptions.

ACCESS FILES
FEATURED TECH BRIEF

THE SCIENCE OF FRESH.

Understand the active O3 integration process and how our micro-ceramic coating technology extends the lifespan of your helmet's interior fabrics.

Science of Fresh

SYSTEM FAULT OR EMERGENCY?

If your RiderCare unit is unresponsive or displaying a critical RED status indicator, disconnect power immediately and contact our priority support team.